Customer Success Manager, Sr. Manager — Public Sector

The Customer Success Manager, Sr. Manager — Public Sector serves as the primary post-sale strategic partner for a portfolio of government and public sector customers, driving onboarding, platform adoption, value realization, and long-term account success. This role involves building trusted relationships with stakeholders, translating mission priorities into actionable success plans, and coordinating cross-functionally to achieve measurable outcomes and drive retention. The position requires balancing strategic account leadership with hands-on execution in a fast-paced, AI-powered environment to help customers stay ahead of evolving threats.