Customer Success Manager (Tech Touch) (Fluent in German) (Position located in Berlin, Germany)
KnowBe4(1 year ago)
About this role
KnowBe4 is an AI-driven Human Risk Management company that provides security awareness training to help organizations strengthen their security culture and reduce human risk. The company emphasizes radical transparency, extreme ownership, and continuous professional development, and supports both remote and in-person work. This posting reads as a company overview rather than a single, specific job description.
Required Skills
- Cybersecurity
- AI
- Security Awareness
- Training
- Communication
- Collaboration
- Customer Retention
- Professional Development
About KnowBe4
knowbe4.comKnowBe4 is a Human Risk Management (HRM) platform that helps organizations reduce human-driven cyber risk through security awareness training, simulated phishing, and cloud email protection. Its HRM+ SaaS offering bundles interactive training content, automated phishing simulations, reporting and remediation tools, and incident response automation to measure and lower employee risk. The platform integrates with common email and cloud systems and is used by thousands of organizations — including 47 of the top 50 cybersecurity firms. Customers choose KnowBe4 for its broad content library, ease of deployment, measurable metrics, and phishing incident automation.
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