Customer Success Manager, Temporary (10-Month Contract)
Giftbit
About this role
Giftbit is a fintech company that provides embeddable rewards and payout solutions for global businesses, focusing on customer success and building strong, lasting relationships with clients. The role involves managing a portfolio of core-tier customers to ensure retention, satisfaction, and growth, with a proactive and strategic approach to account management.
Skills
Qualifications
About Giftbit
giftbit.comGiftbit is a rewards platform that helps businesses buy, send, and track digital gift cards and prepaid cards for employee, customer, and partner incentive programs. It provides tools for bulk purchasing, distribution, customizable delivery, and real‑time tracking and reporting so teams can run reward campaigns at scale. Designed for marketing, HR, sales, and customer success teams, Giftbit integrates with existing workflows and payment systems to simplify fulfillment and reconciliation.
About Giftbit
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Giftbit.
Salary
$56k – $68k
per year