Customer Success Manager
PartnerStack(22 days ago)
About this role
PartnerStack is hiring a Customer Success Manager to own outcomes for a portfolio of B2B SaaS customers using its partnerships ecosystem platform. The role focuses on building strong customer relationships and defining a shared vision of success to drive customer retention and growth. This position supports customers across Canada in a digital-first environment, with optional access to the Toronto office.
Required Skills
- Customer Success
- Account Management
- Client Relationships
- Stakeholder Management
- Quarterly Business Reviews
- Renewals
- Expansion
- Onboarding
- Customer Retention
- Customer Growth
+5 more
About PartnerStack
partnerstack.comPartnerStack is a web-based Partner Ecosystem Platform that helps B2B SaaS companies recruit, engage, and scale their entire partner network — from affiliates and referral partners to resellers. The platform includes partner recruitment and activation, tracking and commission management, performance optimization, AI-powered partner matching, co-sell and influencer marketing features, and a partner marketplace. Companies use PartnerStack to automate partner payouts, measure program ROI, and accelerate growth through a managed, scalable partner ecosystem; it is highly rated (about 4.7/5) and offers demos to prospective customers.