Customer Success Manager
Darktrace(1 month ago)
About this role
A Customer Success Manager (Enterprise) at Darktrace guides enterprise customers through their engagement with the company’s AI-driven cybersecurity platform, ensuring long-term value realization across the contract lifecycle. The role manages a portfolio of enterprise accounts and focuses on aligning customer outcomes with Darktrace solutions. The position is hybrid-based in London.
Required Skills
- Customer Success
- Account Management
- Stakeholder Management
- Relationship Building
- Product Adoption
- CRM
- Salesforce
- Gainsight
- MEDDPICC
- Upselling
+5 more
About Darktrace
darktrace.comDarktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
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