Customer Success Manager

United States - Genesys Cloud Services, Inc.(2 months ago)

HybridFull TimeMedior$88,185 - $117,707 (estimated)Customer Success

About this role

A Customer Success Manager based in Manila supporting Genesys Cloud's digital-first customers. The role focuses on orchestrating customer experiences to maximize adoption, retention, and expansion by leveraging digital engagement and AI-powered insights.

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Required Skills

Digital Engagement
Customer Orchestration
Adoption Management
Retention Growth
Cross-Functional
Communication Skills
Problem Solving
Analytical Skills
Salesforce
Gainsight

+5 more

Qualifications

University Degree in Technology or Business

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.

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