Customer Success Manager
Flexera Software AB(3 months ago)
About this role
A Senior Customer Success Manager at Flexera is a cross-functional leader for strategic enterprise accounts that deploy multiple Flexera solutions across cloud and on‑prem environments. They act as the primary customer-facing owner throughout the customer lifecycle, aligning product value to business objectives and translating between technical and executive stakeholders. The role also contributes to organizational improvement and mentors other CSMs.
Required Skills
- Customer Success
- Account Ownership
- Stakeholder Management
- Renewal Management
- Upselling
- Cross-Sell
- Product Adoption
- Escalation Management
- Executive Communication
- Project Management
+5 more
About Flexera Software AB
flexera.comFlexera is a leading provider of IT management software and solutions, helping organizations gain clarity and control over their technology investments. With a focus on optimizing software and IT costs, Flexera’s integrated portfolio spans IT asset management, SaaS management, and financial operations, enabling businesses to make informed decisions and drive growth. Founded in 1987, Flexera supports over 20,000 customers worldwide with a dedicated team of more than 1,300 professionals. The company is committed to helping enterprises unlock their full potential by transforming IT insights into actionable strategies.
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