Customer Success Manager
X(30 days ago)
About this role
The Customer Success Manager at Trend Micro is responsible for ensuring enterprise customers realize measurable security value from the platform and fostering long-term customer relationships. The role serves as a post-sales security advisor and cross-functional coordinator, aligning customer objectives with product and services to drive retention and expansion. It focuses on executive engagement, value realization, and strategic account planning.
Required Skills
- Customer Success
- Account Management
- Security Advisory
- Executive Engagement
- Risk Management
- SaaS
- Telemetry Analysis
- QBRs
- Security Frameworks
- Stakeholder Orchestration
+2 more
Qualifications
- CISSP
- CISM
- CRISC
About X
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