Customer Success Manager
Adtran(28 days ago)
About this role
The Customer Success Manager will oversee a portfolio of SaaS customers, acting as the primary point of contact to ensure customers realize value from the company’s products and services. The role blends technical understanding of SaaS offerings with customer-facing responsibilities to support account growth and retention. It also involves partnering with internal teams to align customer needs with product and sales strategies.
Required Skills
- Customer Success
- Account Management
- SaaS
- Onboarding
- Account Growth
- Customer Service
- Communication
- Salesforce
- AI Tools
- Analytics
+1 more
Qualifications
- Bachelor's Degree
- Master's Degree
About Adtran
adtran.comAdtran is a leading global provider of open, disaggregated networking and communications solutions that enable voice, data, video and internet communications across any network infrastructure.
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