Customer Success Manager
X(28 days ago)
About this role
A Customer Success Manager at Trend Micro is a post-sale, customer-facing role focused on maximizing value realization from Trend Micro's cybersecurity platform. The role supports commercial and volume enterprise customers and partners with cross-functional teams to drive account growth and health. Based in Germany or Cork, the position operates within Trend Micro's cloud and enterprise cybersecurity business and requires fluency in German and English.
Required Skills
- Onboarding
- Adoption
- Success Planning
- Account Management
- Escalation Management
- Expansion
- Churn Prevention
- Data Analysis
- Executive Communication
- SaaS
+6 more
About X
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