Customer Success Manager
Alex(24 days ago)
About this role
Alex is a rapidly growing startup building AI-driven hiring solutions. The company is expanding its customer success team to help clients integrate and maximize the use of its AI recruitment platform, focusing on onboarding, customer relationships, and feedback-driven product development.
Required Skills
- Customer Success
- Onboarding
- Customer Relations
- Product Feedback
- Communication
- Data Analysis
- Account Management
- AI
- HR Tech
- Startup
About Alex
www.alex.comAlex is an innovative AI-driven recruitment platform that revolutionizes the hiring process by automating interviewing and recruiting tasks. Utilizing validated neuroscience-backed metrics, Alex aligns candidate success and culture fit beyond mere keyword matching, thus eliminating screening biases. The platform enables companies to engage with more candidates effectively, offering live two-way conversations and customized interview plans to accelerate decision-making. With its integration capabilities, Alex seamlessly fits into existing workflows, allowing recruiters to focus on identifying the best talent for their teams.
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