Customer Success Manager
Listen Labs
About this role
Listen Labs is looking for a Customer Success Manager to support companies in utilizing their AI-powered research platform. The role involves managing customer relationships, driving product adoption, and collaborating with internal teams to enhance customer experience.
Skills
About Listen Labs
www.listenlabs.aiListen Labs is a company that specializes in conducting customer interviews and synthesizing the responses into insightful and actionable reports. Their services are designed to help businesses understand their customers better and make informed decisions based on direct feedback. By streamlining the interview process, Listen Labs aims to provide valuable insights that drive customer-centric strategies.
Recent company news
ForbesThis $500 Million AI Startup Runs Customer Interviews For Microsoft And Sweetgreen
Jan 14, 2026
Yahoo FinanceListen Labs raises $69 million Series B to bring customer voices into every decision
Jan 14, 2026
VentureBeatListen Labs raises $69M after viral billboard hiring stunt to scale AI customer interviews
1 month ago
The SaaS NewsListen Labs Raises $69 Million Series B
1 month ago
VentureburnListen Labs Raises $69 Million To Expand AI Customer Research Platform
1 month ago
About Listen Labs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Listen Labs.
Salary
$60k – $90k
per year