Customer Success Manager
Global Payments(15 days ago)
About this role
A Customer Success Manager at Global Payments focuses on fostering long-term relationships with customers by providing support, understanding their needs, and demonstrating value in the company's payment solutions. The role involves proactive engagement, resolving issues, and collaborating with teams to ensure customer satisfaction and retention.
Required Skills
- CRM
- Customer Service
- Communication
- Negotiation
- Problem Solving
- Relationship Management
- Account Management
- Pricing
- Salesforce
- Excel
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