Customer Success Manager

Twitch(11 days ago)

New York City, NYOnsiteFull TimeSenior$101,600 - $177,800Revenue

About this role

Twitch seeks a client-focused Customer Success Manager with media planning experience to support their advertising revenue growth. The role involves managing client campaigns, ensuring smooth execution, and collaborating with various internal teams. It offers an opportunity to work within a dynamic live streaming community environment.

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Required Skills

Media Planning
Campaign Management
Client Management
Advertising
Troubleshooting
Communication
Collaboration
Product Knowledge
Campaign Operations
Customer Service

About Twitch

twitch.com

Twitch is an interactive livestreaming service centered on gaming but also hosting entertainment, sports, music, and other live content. Owned by Amazon, it connects creators and audiences in real time via low-latency video and chat with community features like emotes, raids, and channel moderation. Twitch offers creator tools and monetization — subscriptions, Bits, ads, and partner/affiliate programs — plus apps across web, mobile, and consoles. It’s widely used by gamers, esports organizers, and creator communities for live events, audience engagement, and community building.

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