Customer Success Manager
Locus Robotics(4 hours ago)
About this role
Locus Robotics is seeking a Customer Success Manager to ensure customer satisfaction and successful deployment of their autonomous mobile robots in warehouse environments across Europe. The role involves collaborating with clients, managing technical support, and supporting continuous improvement initiatives to optimize operational performance.
Required Skills
- Project Management
- Customer Support
- Warehouse Operations
- System Upgrades
- Technical Communication
- Logistics
- Troubleshooting
- Metrics Analysis
- Robotics
- Operations Support
Qualifications
- Bachelor's Degree in Computer Science, Engineering, CIS
About Locus Robotics
locusrobotics.comLocus Robotics builds AI-driven autonomous mobile robots and cloud software that automate and accelerate warehouse order fulfillment. Their scalable multi-robot systems work alongside human pickers to increase throughput, accuracy, and labor productivity while integrating with existing WMS and fulfillment systems. Delivered as a combination of hardware, orchestration software, analytics, and services, Locus targets e-commerce retailers, 3PLs, and distribution centers seeking faster, more flexible fulfillment.
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