Customer Success Manager

Supplywisdom

2 months ago

Remote

Full Time

Senior

0 applicants

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About this role

This role focuses on managing customer relationships to ensure successful onboarding, product adoption, and long-term value. It involves acting as a trusted advisor, driving engagement strategies, and ensuring customer satisfaction and growth. The position emphasizes collaboration, data analysis, and advocacy to support client success in a SaaS or technology environment.

Skills

About Supplywisdom

supplywisdom.com

Supply Wisdom is a SaaS risk intelligence platform that delivers real-time third‑party and location risk management solutions. It continuously monitors suppliers and places for events across geopolitical, regulatory, cyber, financial, environmental, and operational risk domains to generate actionable alerts, risk scores, dashboards, and workflows. Enterprises use Supply Wisdom to strengthen vendor oversight, automate monitoring and due diligence, and integrate timely risk signals into procurement, compliance, and GRC processes.