Customer Success Manager
FRONTSTEPS
About this role
FRONTSTEPS is seeking a Customer Success Manager to build strategic customer partnerships, maximize platform value, and drive customer outcomes through proactive management, process development, and cross-functional collaboration. The role involves onboarding, monitoring customer health, identifying growth opportunities, and influencing product development.
Skills
About FRONTSTEPS
frontsteps.comFRONTSTEPS is a community association and HOA management software platform that unifies accounting, payments, resident engagement, and security tools into a single ecosystem. Its suite helps association managers simplify operations, streamline financial workflows, and elevate resident satisfaction. Built for homeowners associations and community managers, FRONTSTEPS centralizes core management functions to reduce administrative burden and improve communication and compliance.
About FRONTSTEPS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for FRONTSTEPS.
Salary
$59k – $70k
per year