Customer Success Manager
Propel Software Solutions
About this role
Propel Software is seeking a Customer Success Manager to independently manage success outcomes for a portfolio of named accounts, focusing on driving adoption, value realization, retention, and growth. The role involves engaging with senior stakeholders, leading business reviews, and collaborating with sales and product teams to meet customer needs.
Skills
About Propel Software Solutions
propelplm.comPropel is a Product Value Management platform that unifies PLM, PIM, and QMS to connect product, quality, and commercial teams. Its cloud SaaS solution — built natively on Salesforce — centralizes product data, quality processes, and go-to-market content to speed development, ensure compliance, and improve time-to-market. Propel’s PLM, PIM, and QMS modules integrate with CRM and ERP systems so manufacturers and complex product companies can reduce errors, cut costs, and scale product launches. Customers choose Propel for its modern, cloud-native architecture, cross-functional collaboration, and end-to-end product data governance.
About Propel Software Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$95k – $125k
per year