Customer Success Manager
ai
About this role
Hypatos is seeking a Customer Success Manager (Associate) to manage and optimize customer engagement programs, driving onboarding, adoption, renewal, and expansion for its AI platform. The role involves designing automated customer success initiatives, monitoring customer health, and collaborating across teams to improve the customer lifecycle.
Skills
About ai
hypatos.aiHypatos builds an agentic AI platform that helps enterprises modernize Global Business Services by deploying autonomous “agent” co-workers. Their platform and AI Agent Studio enable end-to-end agentic workflows to handle high-volume, repetitive back‑office tasks and increase no‑touch processing rates across transactions and teams. Hypatos focuses on launching and scaling AI agent workforces that integrate with existing operations to reduce manual effort, speed throughput, and boost operational efficiency.
About ai
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year