Customer Success Manager
clevertap
About this role
A Customer Success Manager at this company manages customer relationships to ensure client satisfaction and retention. The role involves working remotely and collaborating with clients to understand their needs and provide solutions.
Skills
About clevertap
clevertap.comCleverTap is an all‑in‑one customer engagement and retention platform that helps businesses boost customer lifetime value through analytics‑driven personalization and automated campaigns. It combines behavioral analytics, audience segmentation, real‑time personalization and machine learning to power multichannel messaging (push, in‑app, email, SMS, web) and automated lifecycle journeys. Teams use CleverTap to orchestrate targeted campaigns, A/B test experiences, and measure cohort‑level retention and revenue impact across mobile and web. Headquartered in Mumbai with offices worldwide, it serves mobile‑first and enterprise customers aiming to improve engagement and long‑term retention.
About clevertap
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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