Customer Success Manager
MicroStrategy
About this role
A Customer Success Manager at Strategy owns the post-sales lifecycle of enterprise customer accounts, ensuring deep integration of cloud-native architecture, Semantic Layer, and AI analytics into their technology stack. The role focuses on driving business value and Net Revenue Retention through technical optimization, strategic adoption, and commercial positioning.
Skills
Qualifications
About MicroStrategy
microstrategy.comStrategy (Strategy Solutions) offers Mosaic, a universal semantic layer that unifies enterprise data and governs business metrics to enable trusted AI and analytics. Mosaic creates an AI-ready data foundation that enforces semantic governance and consistent metric definitions across teams, tools, and workflows. Organizations use Strategy to centralize governance, deliver reliable insights, and power compliant, scalable AI and analytics throughout their tech stack.
About MicroStrategy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MicroStrategy.
Salary
$90k – $120k
per year