Customer Success Manager
MicroStrategy
About this role
A Customer Success Manager at Strategy owns the post-sales lifecycle of enterprise customer accounts, ensuring deep integration of cloud-native architecture, AI-powered analytics, and semantic layer capabilities into customers' core technology stacks. The role focuses on driving business value and Net Revenue Retention through technical optimization, strategic adoption, and commercial expansion.
Skills
Qualifications
About MicroStrategy
microstrategy.comMicroStrategy is an enterprise analytics and business intelligence software company that helps organizations analyze data, build dashboards, and deliver AI-powered insights at scale. Its platform provides semantic governance, reporting, and data visualization tools that enable enterprises to create trusted analytics and support data-driven decision-making across the business.
About MicroStrategy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for MicroStrategy.
Salary
$165k – $241k
per year