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© All Rights Reserved. ApplyBlast.com
Heidi Health
Heidi is hiring a Customer Success Manager to own 20-30 SMB and mid-market healthcare accounts, driving adoption and retention across diverse clinical and operational stakeholders. The role involves designing strategic success plans, leading pilots and implementations, and leveraging data analytics to guide customers through organizational change while securing renewals and identifying expansion opportunities. Success in this position relies on strong relationship management, strategic thinking, and the ability to deliver measurable outcomes in a fast-paced startup environment.
Headquarters
Melbourne, Victoria, Australia
Company Size
11-50 employees
Founded
2019
Heidi is an AI care partner designed to support clinicians across every step of the clinical day, from documentation and decision-making to patient follow-up. The platform offers practical AI tools — including a medical scribe, evidence lookup, and communications features — to reduce administrative burden and improve clinical capacity. Heidi serves a wide range of healthcare specialties globally and is trusted by hospitals, healthcare systems, and individual clinicians.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Heidi Health.
3% above the average for this role