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Customer Success Manager at Pluralsight - ApplyBlast

Customer Success Manager

Pluralsight

4 months ago

Hybrid

Full Time

Senior

0 applicants

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About this role

A Customer Success Manager at Pluralsight engages and retains enterprise customers to drive growth and adoption of the platform's learning solutions. The role involves acting as a strategic partner to interpret data, manage the customer lifecycle, and work closely with account executives to achieve retention and expansion targets. Success requires building trusted adviser relationships with senior technical leaders while navigating global SaaS and on-premises environments.

Responsibilities

Drive mutual success through the Client Engagement Model
Own the full customer lifecycle from onboarding to renewal
Interpret utilization data to provide strategic recommendations
Forecast risk and growth within customer portfolios
Inspire customer adoption of industry best practices

Skills

Qualifications

BS in a related field5 years of experienceOR 3 years with an advanced degree

About Pluralsight

pluralsight.com

Headquarters

Westlake, Texas, United States

Company Size

1001-5000 employees

Founded

2004

View Profile

Pluralsight is an online technology learning platform that helps individuals, teams, and organizations build and measure technical skills through expert-led courses, learning paths, and certification prep. It combines a large library of video content with skill assessments, hands-on labs and projects, and data-driven analytics to identify and close skill gaps. Enterprises use Pluralsight to upskill workforces across software development, cloud, security, data, and IT operations and to track progress with role-based learning and reporting. The company also includes specialty brands such as A Cloud Guru for cloud-focused training.