Meadow
As Meadow's Customer Success Manager, you will manage relationships with university clients to ensure term-to-term success, aiming for 95% logo retention and zero churn. You will oversee renewals, navigate complex product usage, and anticipate client needs while collaborating with cross-functional teams to drive growth and satisfaction. The role requires experience in marketing, events, and the SaaS or FinTech sectors, with a builder mindset to own problems end-to-end.
Headquarters
New York, New York, United States
Company Size
11-50 employees
Founded
2021
Meadow’s modern tools help higher education institutions boost enrollment, retention, and payment outcomes by simplifying the student financial experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Meadow.
7% below the average for this role