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© All Rights Reserved. ApplyBlast.com
BackOps AI
BackOps is seeking a Customer Success Manager to own deep relationships with strategic logistics and supply chain accounts, acting as a trusted advisor to drive retention and expansion. The role involves collaborating with product and engineering teams to translate customer insights into actionable product requests while serving as the internal voice of the client. Success in this position requires proactively surfacing opportunities, guiding adoption, and aligning stakeholders to deliver measurable business value.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2024
BackOps AI is an AI-native operating system for supply chain and logistics teams that transforms internal processes into always-on automation across legacy systems, vendor portals, manual tools, and tribal knowledge. Its platform enables teams to record workflows, mine historical data, and deploy autonomous agents that handle end-to-end operations — from order management and claims filing to finance, document processing, and customer service. BackOps AI helps organizations scale operations, reduce manual coordination, and increase throughput without additional headcount.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BackOps AI.
BackOps AI didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role