Sodales Solutions
The Customer Success Manager at Sodales Solutions drives customer satisfaction, product adoption, and long-term retention across assigned accounts by serving as the primary contact and building strong relationships with key stakeholders. This role involves developing strategic success plans, monitoring customer health metrics, and collaborating cross-functionally to mitigate churn risks while advocating for customer needs to improve offerings.
Sodales Solutions is an AI-powered, integrated platform for proactive health & safety, employee relations, and labor relations management. It combines case management, automation, and analytics to help HR, EHS, and legal teams identify risk, streamline workflows, and improve compliance. Built to surface insights and support faster, more consistent decision‑making, Sodales aims to reduce incidents and operational risk across the workforce. The platform is marketed as trusted by millions of users worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Sodales Solutions.
Sodales Solutions didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role