Crisis24
A Client-Oriented Customer Success Manager in Paris will serve as the primary point of contact for clients, driving adoption of Crisis24 travel risk management platforms and overseeing the global security training function. The role involves managing complex multinational accounts, monitoring SLA/KPI performance, and coordinating with cross-functional teams including Operations, Intelligence, and IT to ensure client satisfaction and retention.
Crisis24 is a global crisis and risk management firm that provides real‑time intelligence, monitoring, and operational response to help organizations anticipate, mitigate, and manage security threats and incidents. It delivers tailored services including risk intelligence, travel and operational risk management, incident response and crisis management consulting, and training for leaders and employees. Serving multinational companies, governments and NGOs, Crisis24 combines analyst-led insights with on-the-ground expertise and technology to protect people, assets and operations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Crisis24.
Crisis24 didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role
Customer Success Specialist (SaaS)
Zithara AI
Consultant Travel Security, Analytics & PMO (Crisis24 / QlikSense)
RKS Consulting
Client Success Manager III
BlueVoyant
Customer Success Manager w/ Commercial Construction Experience
Clearstory
Customer Success Manager
Hubexo
Customer Success Manager
Compliancy Group LLC.