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Customer Success Manager at SailPoint Technologies - ApplyBlast

Customer Success Manager

SailPoint Technologies

3 months ago

4.7 on Glassdoor

United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

A Customer Success Manager at SailPoint in the UK manages long-term business relationships with assigned client accounts to drive retention, advocacy, and value realization. The role involves acting as a business consultant to help clients achieve success through SailPoint's identity security platform, ensuring verified outcome delivery without carrying sales quotas. Responsibilities include monitoring account health, providing strategic advice on identity management solutions, and collaborating with delivery partners to maximize client success and revenue growth.

Responsibilities

Manage successful business relationships with assigned client accounts
Provide coaching and advice on identity management solutions
Monitor accounts for changes in usage, personnel, and financial conditions
Forecast renewals and identify opportunities for upsell and cross-sell
Cultivate customer advocates through the SailPoint Admirals Program

Skills

Qualifications

Bachelor's degreeSailPoint certifications

About SailPoint Technologies

sailpoint.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

Founded

2005

View Profile

SailPoint Technologies is an enterprise identity security company offering a unified platform to secure every identity—human, machine, and AI. Their platform dynamically adjusts access, automates decisions, and enforces least privilege across organizations, helping enterprises defend against identity threats and operationalize zero trust. SailPoint serves industries including financial services, healthcare, manufacturing, and government, and is recognized as a leader in Identity Governance and Administration.