Optimizely
A Customer Success Manager at Optimizely acts as a trusted advisor to a blended portfolio of 25-40 clients, driving product adoption, retention, and expansion. The role involves building success plans, mentoring fellow CSMs, and serving as the liaison between customers and internal teams like Product and Engineering. By leveraging technical aptitude and business acumen, the manager ensures customers unlock their digital potential while advocating for their needs within the company.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
2009
Optimizely is an AI-powered digital experience platform that helps organizations create, test, and deliver personalized websites, apps, and commerce experiences. It combines experimentation and feature‑management, content management (CMS), digital commerce, personalization, and analytics to help teams optimize conversion and engagement. The platform supports full‑stack and front‑end testing, multivariate experiments, and data integrations to surface insights and automate personalization across channels. Marketers and developers choose Optimizely for integrated tooling that speeds iteration, reduces risk, and scales digital optimization across enterprise sites and storefronts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Optimizely.
Optimizely didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role