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© All Rights Reserved. ApplyBlast.com
Masabi
The Customer Success Manager will own a portfolio of UK transport operator and authority accounts, building trusted relationships, handling queries and escalations, and guiding customers through onboarding and ongoing service reviews. The role involves using product usage data and customer feedback to identify risks and growth opportunities, and collaborating with product, engineering, and account teams to ensure customer needs are met.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2012
Leading fare payments platform for public transport. Mobile Ticketing, Mobility as a Service, Account-Based Ticketing, Contactless Ticketing (cEMV).
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Masabi.
Masabi didn’t post a salary, so this is our estimate from similar listings.
43% below the average for this role