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Customer Success Manager at Typeform - ApplyBlast

Customer Success Manager

Typeform

2 months ago

3.4 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager will partner with Typeform’s Enterprise customers to help them achieve their business goals, driving activation, adoption, retention, and expansion. The role involves proactive engagement throughout the customer lifecycle, using data and internal tools to identify opportunities, mitigate risk, and deliver value through training and education.

Responsibilities

Partner with customers to drive adoption and retention
Identify expansion opportunities and negotiate renewals
Collaborate across teams to ensure a smooth customer journey

Skills

About Typeform

typeform.com

Headquarters

United States

Company Size

201-500 employees

Founded

2012

View Profile

Typeform is an AI-powered forms and automated workflows platform that helps businesses collect data and drive revenue growth. It offers intelligent, conversational forms with adaptive logic, as well as Growth Flow for automated lead enrichment, segmentation, and customer follow-ups, and Research Flow for AI-moderated research studies at scale. Typeform serves marketing, product, HR, and research teams with integrations, analytics, and developer APIs to act on data across the entire customer lifecycle.