Wordsmith Legal AI
The Customer Success Manager at Wordsmith will onboard new customers, handle support inquiries, manage the shared inbox, and drive product adoption. The role focuses on ensuring customers are successful and engaged with the legal AI platform, acting as the primary point of contact and voice of the customer.
Headquarters
New York, New York, United States
Company Size
1-10 employees
Founded
2023
Wordsmith is an AI platform built for in-house legal teams that serves as the 'legal front door' — capturing, triaging, resolving, and recording every legal request from across the business. It enables teams to draft, review, and research contracts faster, while automating request routing and context gathering through integrations with tools like Slack, Salesforce, and Microsoft 365. Designed for teams of all sizes, Wordsmith helps legal departments scale their judgment, reduce reliance on outside counsel, and operate at the speed of AI.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wordsmith Legal AI.
Wordsmith Legal AI didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role