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jointacademy
The Customer Success Manager will lead end‑to‑end deployments of Joint Academy’s digital musculoskeletal care programs across a diverse portfolio of healthcare partners, including independent clinics, multi‑site provider groups, health systems, health plans, and employer‑sponsored populations. The role focuses on rapid onboarding, driving adoption and measurable outcomes, and acting as a strategic advisor to ensure partners achieve ROI and sustained program success.
Joint Academy is an all-in-one AI-powered musculoskeletal (MSK) care platform used by 10,000+ clinicians and healthcare organizations worldwide. It delivers virtual care, AI-augmented clinical workflows, and remote therapeutic monitoring (RTM) to help clinicians, health systems, health plans, employers, and researchers improve patient outcomes and reduce MSK-related costs. Built on over a decade of real-world data and 40+ published clinical studies, the platform supports the full MSK care journey from treatment delivery to real-world evidence generation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for jointacademy.
26% above the average for this role