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Customer Success Manager at Airbus - ApplyBlast

Customer Success Manager

Airbus

2 months ago

3.6 on Glassdoor

Toulouse, France

Hybrid

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager at Skywise (Airbus) acts as the trusted advisor for airline customers, overseeing solution deployment, adoption, and satisfaction. The role involves coordinating internal and external teams, managing contracts and value assessments, and identifying upsell opportunities while ensuring successful digital service delivery.

Responsibilities

Manage deployment of digital solutions from contract to service entry
Act as trusted advisor and maintain customer relationships throughout contract lifecycle
Coordinate cross‑functional teams to ensure solution adoption and revenue realization

Skills

Qualifications

Bachelor’s Degree

About Airbus

airbus.com

Headquarters

Blagnac, Occitanie, France

Company Size

10001+ employees

Founded

2014

View Profile

Airbus is a global aerospace and defence company that designs, manufactures and delivers commercial aircraft, helicopters, military transports, satellites, launchers and related systems. It also provides avionics, services and digital solutions across the aviation and space lifecycle, including aftermarket support and mission systems. The company prioritizes sustainable aerospace and safety, investing in low‑emission technologies, zero‑emission flight concepts and advanced manufacturing. Airbus serves airlines, governments and space agencies worldwide through a broad industrial and customer‑support network.