insiderOne
The Customer Success Manager at Insider One will own partner relationships, driving gross retention, CSAT, health and lock‑in scores while ensuring high adoption and usage of the platform. The role collaborates closely with Product Onboarding, Technical Account Management, and Account Management teams to provide consulting, training, and tailored use cases, acting as the primary contact for partners.
InsiderOne is a Career OS — a career intelligence ecosystem designed for students and early professionals. It helps users build career clarity through Career DNA assessments, AI-powered mentoring (ZENOR-Æ), real-work simulations, and verifiable proof walls. The platform generates an iOPC credibility score and personalized roadmaps to guide long-term career growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for insiderOne.
insiderOne didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role