Contentguru
The Customer Success Manager will work from the Bracknell head office, building strong relationships with key customers to help them maximise the value of Content Guru's cloud CX and contact centre solutions. The role involves consulting on CX and UX challenges, delivering workshops, driving adoption and utilisation of the storm® platform, and identifying upsell and growth opportunities while ensuring customer satisfaction and retention.
Headquarters
Bracknell, England, United Kingdom
Company Size
201-500 employees
Founded
2005
Content Guru is a cloud customer experience (CX) provider that delivers AI-led contact center solutions to transform customer communications. Its platform brings AI-powered automation, intelligent routing and omnichannel engagement (voice, chat, email, messaging) together with real-time analytics to improve service and efficiency. The company targets enterprises and public-sector organisations seeking scalable, secure cloud CX and integration with existing systems. Content Guru positions itself as a leader in applying AI to customer experience to drive digital transformation and better outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Contentguru.
Contentguru didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role