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Customer Success Manager at Ordergroove - ApplyBlast

Customer Success Manager

Ordergroove

1 month ago

4.5 on Glassdoor

Remote

Full Time

Manager

11 applicants

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About this role

The Customer Success Manager at Ordergroove will own the post‑sales experience, building deep relationships with merchants to understand their business goals and ensure the success of their relationship commerce programs. The role involves consulting on strategy, managing project plans, delivering data‑backed recommendations, and collaborating across internal teams to drive results.

Responsibilities

Develop deep understanding of customers' businesses and objectives
Own portfolio health, drive outcomes and manage project plans
Deliver strategic recommendations and conduct data‑backed business reviews

Skills

Qualifications

BS/BA degree

About Ordergroove

ordergroove.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2010

View Profile

Ordergroove is an enterprise autonomous subscription platform that helps consumer brands build and scale recurring revenue programs using AI agents and subscription infrastructure. The platform offers autonomous subscription management, AI-driven churn prevention, A/B testing workflows, and omnichannel capabilities — integrating with ecommerce platforms like Shopify, BigCommerce, Commercetools, and Salesforce. Ordergroove positions itself as the enterprise standard for subscriptions, enabling brands to turn one-time purchases into long-term subscriber relationships with agent-native APIs and a proprietary subscription dataset.