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© All Rights Reserved. ApplyBlast.com
RouteThis
The Customer Success Manager drives strategic customer success initiatives by fostering long-term relationships and maximizing customer satisfaction and revenue growth. This role involves conducting business reviews, resolving escalated issues, and collaborating with cross-functional teams to support customer onboarding and contract renewals. The position requires proactive engagement with a book of business to identify growth opportunities and reduce churn.
RouteThis WiFi troubleshooting and support platform for Service Providers and Smart Home companies uses connected devices to send WiFi diagnostics and analysis from home networks to your support agents.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RouteThis.
46% below the average for this role