Amplo
The Customer Success Manager owns a book of mid-market agency accounts, driving platform adoption, managing renewals, and identifying growth opportunities. This hands-on role involves monitoring account health, resolving issues, and collaborating cross-functionally to translate customer feedback into product improvements. The position also focuses on building and refining the operational processes and playbooks for the customer experience team.
Amplo is an AI-native Agency Management System (AMS) built for insurance agencies. It automates repetitive data entry, translates information between clients, carriers, and partners, and unifies sales, service, and agency operations on a single platform. Amplo helps agencies reduce manual work and spend more time focusing on client relationships and growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Amplo.
56% above the average for this role