tailormed
The Customer Success Manager serves as the primary point of contact for a portfolio of accounts, guiding clients through the entire customer journey from onboarding to renewal while ensuring maximum value and satisfaction. This role involves driving software adoption, resolving issues, and proactively promoting new features to maximize customer success and ROI. The position requires collaborating with commercial, product, and R&D teams to act as the voice of the customer and drive continuous improvement.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2018
TailorMed is a medication access platform that removes access, affordability, and adherence barriers by connecting patients to a broad network of financial assistance programs. It provides an end-to-end solution across the medication journey—Core, Connect, Complete, Amplify, and Alliance—serving patients, providers, pharmacies, and life sciences companies to improve access and outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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