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Customer Success Manager at Dexory - ApplyBlast

Customer Success Manager

Dexory

1 month ago

4.1 on Glassdoor

United Kingdom

Hybrid

Full Time

Senior

2 applicants

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About this role

As an experienced Customer Success Manager at Dexory, you will act as a strategic advisor and relationship manager for a portfolio of key clients, ensuring they derive maximum value from the DexoryView platform. You will lead customer onboarding, deliver training and workshops, and create success plans to help teams achieve measurable business outcomes. The role involves collaborating with internal teams to represent the customer voice and driving renewals and upsell opportunities to expand account value.

Responsibilities

Lead customer onboarding and act as primary point of contact for smooth implementation
Develop trusted relationships with key stakeholders to align platform capabilities with strategic goals
Monitor account health and drive renewals and upsell opportunities to expand account value

Skills

About Dexory

dexory.com

Headquarters

Wallingford, England, United Kingdom

Company Size

51-200 employees

Founded

2022

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Dexory is a warehouse intelligence company that delivers AI-powered, real-time inventory visibility using autonomous robots and its flagship platform, DexoryView. DexoryView acts as a central intelligence layer for warehouses, offering modules including Integrity, Optimise, and Adapt to provide continuous inventory accuracy, automated scanning, slotting optimization, and actionable operational recommendations. By combining autonomous robotics and AI-driven analytics, Dexory helps 3PLs, retailers, manufacturers, and distribution centers eliminate operational blind spots, reduce manual stocktaking, and improve overall fulfillment efficiency via a subscription model.