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Customer Success Manager at Sayari - ApplyBlast

Customer Success Manager

Sayari

1 month ago

4.1 on Glassdoor

Tokyo, Japan

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager helps Sayari's existing clients effectively leverage the company's solutions and deepen relationships within client organizations. This role ensures customers realize a return on their investment by understanding their priorities, designing strategies to prove the platform's value, and feeding technical requirements to engineering. The CSM collaborates with stakeholders to onboard and train new clients, ensure product adoption, minimize churn risk, and nurture client relationships.

Responsibilities

Drive product adoption and renewal rates for enterprise clients
Embed solutions into local client workflows and regulatory requirements
Serve as bilingual liaison delivering customer education and business reviews

Skills

About Sayari

sayari.com

Headquarters

District Of Columbia, United States

Company Size

51-200 employees

Founded

2015

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Sayari is a judgment infrastructure company that enables trustworthy AI for risk and economic security, built on over a decade of mapping global commercial and trade data across 1.5B+ entities in 250+ jurisdictions. Its platform combines a structured Commercial World Model, investigative tradecraft, and AI evaluation infrastructure to help organizations tackle supply chain due diligence, financial crime, sanctions exposure, and forced labor screening. Sayari serves financial services, government, and enterprise clients who require explainable, verifiable AI outputs for high-stakes compliance and risk decisions.