FusionAuth
The Customer Success Manager at FusionAuth owns a portfolio of accounts, driving long-term customer success through proactive engagement, adoption monitoring, and renewal management. This revenue-accountable role focuses on net retention by identifying growth opportunities, building customer advocacy, and ensuring accurate revenue forecasting. The position requires a data-driven professional with strong technical aptitude to partner with customers and internal teams across their full lifecycle.
Headquarters
Broomfield, Colorado, United States
Company Size
11-50 employees
Founded
2009
FusionAuth is an identity and access management platform that provides authentication and user management software for web and mobile applications. It delivers developer-friendly, API-first features — including SSO, MFA, OAuth2/OpenID Connect support, authorization, social and passwordless login, and user management — that can be customized to fit CIAM needs. FusionAuth can be deployed self-hosted or as a managed cloud service and includes enterprise-ready controls for scaling, compliance, and integrations. Recognized on G2 as a CIAM Momentum Leader, it’s designed to give teams fast, flexible control over authentication and user data.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FusionAuth.
60% above the average for this role