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© All Rights Reserved. ApplyBlast.com
Somewhere
The Customer Success Manager is responsible for ensuring customer satisfaction and retention by guiding new clients through onboarding and driving ongoing platform adoption. This role focuses on building long-term partnerships, resolving customer challenges, and achieving key activation metrics within the first 60 days. The position requires a sales-oriented professional who can manage multiple accounts while collaborating cross-functionally to deliver tailored solutions.
Somewhere (formerly Support Shepherd) is a global recruiting firm that sources, vets, and places top remote talent for 80% less than U.S. equivalents, backed by a 6-month Perfect Hire Guarantee. The company offers services including Direct Hire, Talent on Demand, Executive Search, and Employer of Record (EOR) solutions, helping businesses hire across 18+ countries in roles spanning sales, engineering, finance, customer support, and more. With over 5,000 companies served and 11,000 candidates placed, Somewhere enables businesses to build cost-effective, high-quality global teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Somewhere.
97% below the average for this role