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Customer Success Manager at Samaya AI - ApplyBlast

Customer Success Manager

Samaya AI

28 days ago

New York, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves owning enterprise customer relationships from onboarding through renewal, working directly with analysts and portfolio managers at leading financial institutions to integrate Samaya AI into their research workflows. The position requires running customer touchpoints, tracking account health, and partnering with sales to support pilots and onboarding processes. It is designed for professionals with front-office capital markets experience who are eager to build credibility with sophisticated buyers early in their career.

Responsibilities

Manage enterprise customer relationships from onboarding through renewal
Track account health and usage to drive adoption and identify risks
Translate customer feedback into product roadmap inputs for engineering

Skills

About Samaya AI

samaya.ai

Company Size

11-50 employees

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Samaya AI builds expert AI agents for financial services that accelerate research, automate complex workflows, and surface sharper investment insights. Their proprietary, custom‑trained financial LLMs and agent stack are secure, compliant, and auditable — designed to deploy with customers’ data sources and servers — and have shown superior accuracy in independent benchmarks (e.g., 96% vs. 57% for leading GPT‑based systems). Trusted by leading institutions including Morgan Stanley, top hedge funds, and asset managers, Samaya is used across Research, Sales & Trading, and Banking to generate alpha and streamline mission‑critical workflows.