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Customer Success Manager at Microsoft - ApplyBlast

Customer Success Manager

Microsoft

1 month ago

4.0 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

This role focuses on building and maintaining strong relationships with key customer stakeholders to ensure high-quality solution delivery and account health. The position involves leading strategic program planning, managing stakeholder expectations, and partnering with account teams to execute customer success plans. It requires proactive identification of blockers to customer adoption and mobilizing resources to drive growth and retention.

Responsibilities

Build and maintain strong relationships with key customer stakeholders and technical professionals
Lead strategic program planning and customer-facing reviews to deliver on agreed customer outcomes
Partner with account teams to develop and execute customer success plans linked to broader account strategies

Skills

Qualifications

ITIL Foundation certificationPMI certificationProsci certification

About Microsoft

microsoft.com

Headquarters

Redmond, Washington, United States

Company Size

10001+ employees

Founded

1975

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