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© All Rights Reserved. ApplyBlast.com
AskNicely
The Customer Success Manager at AskNicely empowers customers to achieve maximum value from the AI-powered customer experience platform by managing relationships and understanding their business goals. This role involves acting as a strategic advisor to C-level executives, creating success plans to drive product adoption, and monitoring account health to ensure retention and growth. The position requires collaboration with cross-functional teams to resolve issues, identify expansion opportunities, and deliver exceptional customer experiences.
Headquarters
Portland, Oregon, United States
Company Size
51-200 employees
Founded
2014
AskNicely is a customer experience platform that helps service businesses collect, measure, and act on customer feedback using NPS/CSAT surveys and real‑time feedback workflows. It automates survey delivery, alerts, and feedback management so frontline teams can respond quickly, stay motivated, and close the loop with customers. The product set includes analytics, employee activation, reputation management, and AI‑driven insights (NiceAI) to surface trends and link CX to business outcomes. AskNicely integrates with common tools to help organizations turn feedback into measurable improvements to the bottom line.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AskNicely.
AskNicely didn’t post a salary, so this is our estimate from similar listings.
14% above the average for this role