SevenRooms
The Customer Success Manager secures long-term customer success by providing support throughout the entire customer lifecycle, including deployment, training, and adoption. This role focuses on ensuring world-class client experiences, developing success plans, and acting as a trusted advisor to key stakeholders and executive sponsors. The position requires managing a book of business to achieve retention targets and identify upsell opportunities while optimizing product adoption.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2011
SevenRooms is a hospitality guest‑experience and operations platform that helps restaurants, hotels, and groups manage reservations, waitlists, table management, and guest profiles. It combines CRM and marketing automation with built‑in guest analytics, reporting, and integrations (POS, payments, third‑party booking channels) to drive direct bookings and personalized campaigns. The platform is designed to improve operational efficiency, increase revenue and guest loyalty, and reduce reliance on third‑party marketplaces.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SevenRooms.
SevenRooms didn’t post a salary, so this is our estimate from similar listings.