Centific
Centific is seeking a Customer Success Manager specializing in technical writing and training to create user-friendly documentation that helps customers maximize product usage. The role involves developing user manuals, FAQs, and product guides while translating complex technical concepts for a wide audience. This position requires collaboration with product, engineering, and customer success teams to ensure documentation accuracy and address customer knowledge gaps.
Centific helps model labs and enterprises build, train, and scale AI through high-quality multilingual datasets, RLHF pipelines, and end-to-end AI data platforms. The company provides data collection, human evaluation, model safety, and reinforcement learning environments to turn AI models into production-ready systems. Centific serves a global client base with expert networks, data marketplaces, and responsible AI practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Centific.
Centific didn’t post a salary, so this is our estimate from similar listings.
17% above the average for this role
Centific, a Seattle-area AI services startup and Nvidia partner, lands $60M
Jun 26, 2025